by clikcloud | Jan 8, 2026 | AI, artificial intelligence, Chatbots, SMB Technology, Technology News
In the fast-moving world of digital transformation, the tools we use to communicate are evolving. For years, chatbots have been the standard for automated customer service. But as we move through 2026, a more powerful successor has emerged: AGENTIC AI. For Managed...
by clikcloud | Jan 14, 2025 | AI, AI Agents, artificial intelligence, Chatbots, SMB Technology, Technology News
Chatbots, also termed conversational AI (artificial intelligence), have made AI more popular than ever. They can help with simple tasks, though AI agents have greater power and a wider range of use cases. Read on to learn more about the prospective move from chatbots...