The Importance of Cybersecurity for Your Business
Even with recent news events inspiring fears of major cyber attacks, threats occur daily. And not all cyber attacks make news because they target a large company. Indeed, many small to medium-size businesses are also at risk, and need to defend themselves. Read on to learn what threats to look for, and how to protect your data, applications and people.
Business Benefits of Unified Communications as Service
Some years ago, when Unified Communications was just beginning, companies adopting the new technology had to operate and manage infrastructure on the premises. Now, with Unified Communications as a Service (UCaaS), companies can access computing resources in the cloud, with its convenience and cost savings. Read on to learn more about what UCaaS can do for your company, and what to consider when looking for a cloud service provider.
Considering Cloud Offering for Your Business?
Cloud computing, with its many benefits and options, is here to stay. Its popularity continues to grow each year. Read on to learn how cloud offerings will benefit your company, and how to know which offerings to choose.
Understanding Disaster Recovery
What would your company do when faced with a disaster? For example, what would happen if a fire damaged your physical headquarters? And what if a cyberattack compromised your network with its data and applications? Even a short power outage can impact your company’s business operations. Read on to learn more about how a disaster recovery plan can help you protect your company’s technology assets and recover from a disaster.
Be Prepared with an Incident Response Plan
It’s said often that the matter of experiencing a cyberattack is “when,” not “if.” How can your company begin to prepare itself for something that can adversely affect it? According to CompTIA’s article, an Incident Response Plan (IRP), can help you think ahead and have a plan in place when an incident occurs. Read on to learn more about preparing and protecting your company from current and future threats.
Employees a Key Part of Your Cybersecurity Plan
It is commonly said that employees are the “weak link” in your company’s cybersecurity plan. What if this was different, and they are actually a strong defense against cyberattacks? Read on to learn how to help your workers recognize and prevent a cyberattack, and to become security advocates for your company.
Technology Industry Trends in 2022
A number of trends are expected to continue, as well as new ones to develop, in the coming year. These trends will introduce opportunities along with challenges in the IT industry. Read on to learn about how these movements in the industry affect its four pillars of operations, infrastructure, cybersecurity, and data.
Joining the Omnichannel Trend
Omnichannel has rapidly gained popularity as a trend, with more and more companies choosing it to manage their customer experience. According to a CompTIA article, companies that use the strongest omnichannel customer engagement strategies retain almost 90% of their customers. Those responding to the CompTIA survey indicate that they have moved to an omnichannel approach to customer engagement in the last few years. A majority of companies in the overall economy report customer experience as being even more important than the product or service sold. So, how does omnichannel change the customer experience?
Joining the Omnichannel Trend
Omnichannel has rapidly gained popularity as a trend, with more and more companies choosing it to manage their customer experience. According to a CompTIA article, companies that use the strongest omnichannel customer engagement strategies retain almost 90% of their customers. Those responding to the CompTIA survey indicate that they have moved to an omnichannel approach to customer engagement in the last few years. A majority of companies in the overall economy report customer experience as being even more important than the product or service sold. So, how does omnichannel change the customer experience?
Is Your Network Prepared for Unified Communications?
Unified Communications, or UC, is an Internet-based way to bring together your company’s communications–telephony, web conferencing, email and more. With its benefits, it requires a reliable and secure network to keep your employees connected and productive. Read on to learn about Unified Communications and what you need to do to prepare.